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OWI has strategic alliances with top technology companies to support OWI’s internal and external customers with the best tools of the industry. OWI’s infrastructure is designed to provide 365x24X7 support, service level agreements for uptime, single points of contact, continuous service level improvements and other key performance metrics.
Key strengths:
Delivery of services is distributed across multi-site delivery facilities and designed in a manner to provide for site level redundancy.
Multiple International Private Leased Circuits (IPLC) between Fairfax, USA and Chennai, India have been established for voice/data. Apart from this Internet/VPN have been setup for data. Redundant network paths for voice and data have been established for 100% uptime.
Power:
Grid, UPS with extra back-up (redundant UPS) Back-up generator and all critical spares on site.
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Overview
